Issues: Difference between revisions
From Eterna Wiki
Machinelves (talk | contribs) (updated category titles to reflect landing pages) |
Machinelves (talk | contribs) m (updated roadmap wording) |
||
Line 46: | Line 46: | ||
<div> | <div> | ||
<ul> | <ul> | ||
<li> | <li>Keep granular issue details in the [https://getsatisfaction.com/eternagame EteRNA Forums] up to date. Don't forget to use this [[Issue Template]]!</li> | ||
<li>Enter | <li>Enter issue into this [[Issue Roadmap]] for an eagle-eye reference of current milestones.</li> | ||
</ul> | </ul> | ||
</div> | </div> |
Revision as of 08:41, 3 December 2013
Did you find a bug?
Is there a usability issue?
Do you have a great feature idea to share?
--> Follow this Protocol to fix it!
RESEARCH
Wiki
- Research the EteRNA Wiki for existing resources before posting to the community.
- Browse, or use the Search field at the left of the screen.
Forums
- Review existing posts in the EteRNA Forums. Take note of any details, solutions, screenshots, or links that can be used as examples.
- Browse, use the Search field at the top right, or use the "Ask a question" box in the top center of the screen.
GitHub
- Check EteRNA GitHub to see whether the issue already been reported or resolved. Take note of links to relevant issues.
- Browse, or use the Search field at the top left-center of the screen.
COMMUNICATE
Chat
- Share key points & discover solutions in EteRNA Chat. Always be kind, patient, and helpful.
- Login or Register at the bottom left. Then you can post in Chat, which is accessible at the top right.
Groups
- Dive deeper into specific interests by collaborating in EteRNA Groups.
- Login or Register at the bottom left. Then you can search & browse Groups through the Community drop-down menu at the top of the page.
Forums
- Make a post in the EteRNA Forums giving examples, and critical details using this Issue Template.
- Login at the top right ( requires EteRNA Registration, see above ). Then you can post in the Forums using the box in the top center of the screen
- Choose from tabs "Share an idea", "Report a problem", or "Give praise".
TRACK
Roadmap
- Keep granular issue details in the EteRNA Forums up to date. Don't forget to use this Issue Template!
- Enter issue into this Issue Roadmap for an eagle-eye reference of current milestones.
Dev Chat
- You can check for the next scheduled Dev Chat in EteRNA News, also accessible through the Community drop-down menu at the top of the page.
- Login or Register at the bottom left. Then you can ask developers questions using Chat, which is accessible at the top right.
- Record and access transcripts in this Dev Chat Archive.
GitHub
- Once a bug or feature has been approved for exploration during Dev Chat, it will be entered by the developers into EteRNA GitHub.
- Browse, or use the Search field at the top left-center of the screen.
OVERVIEW
Here is a summary to map out the global workflow
- 1) Players use the Issues portal to Research & Communicate.
- 2) Players use the Forums & Issue Template to Track issues
- 3) Players use the Issue Roadmap to update global Priority, Status, etc... of issues.
- 4) Players & Devs use Dev Chat to consult about high priority issues, referencing the Issue Roadmap.
- 5) Players or Devs use the Wiki Dev Chat page to archive transcripts.
- 6) Players or Devs use the Issue Roadmap to update agreed upon Priority, Status, etc... after Dev Chat.
- 7) Players keep Forums updated with granular details.
- 8) Devs keep GitHub updated, with option to pull action items & details from Forums & Issue Roadmap.
- 9) Devs use ??? to update players when an issue is resolved. ( Looking into Issue Roadmap for central reporting. )