Issues: Difference between revisions

From Eterna Wiki

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<li>Update the summary and status of the issue in the [https://getsatisfaction.com/eternagame EteRNA Forums]&nbsp;using this [[Issue Template]].</li>
<li>Keep granular issue details in the [https://getsatisfaction.com/eternagame EteRNA Forums] up to date. Don't forget to use this [[Issue Template]]!</li>
<li>Enter any issue under active development into this [[Issue Roadmap]], for an eagle-eye reference of current milestones.</li>
<li>Enter issue into this [[Issue Roadmap]] for an eagle-eye reference of current milestones.</li>
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Revision as of 08:41, 3 December 2013

Did you find a bug?

Is there a usability issue?

Do you have a great feature idea to share?


-->  Follow this Protocol to fix it!

 

RESEARCH

Wiki

  • Research the EteRNA Wiki for existing resources before posting to the community.
  • Browse, or use the Search field at the left of the screen.

Forums

  • Review existing posts in the EteRNA Forums. Take note of any details, solutions, screenshots, or links that can be used as examples.
  • Browse, use the Search field at the top right, or use the "Ask a question" box in the top center of the screen.

GitHub

  • Check EteRNA GitHub to see whether the issue already been reported or resolved. Take note of links to relevant issues.
  • Browse, or use the Search field at the top left-center of the screen.

 

COMMUNICATE

Chat

  • Share key points & discover solutions in EteRNA Chat. Always be kind, patient, and helpful. 
  • Login or Register at the bottom left. Then you can post in Chat, which is accessible at the top right.

Groups

  • Dive deeper into specific interests by collaborating in EteRNA Groups.
  • Login or Register at the bottom left. Then you can search & browse Groups through the Community drop-down menu at the top of the page.

Forums

  • Make a post in the EteRNA Forums giving examples, and critical details using this Issue Template.
  • Login at the top right ( requires EteRNA Registration, see above ). Then you can post in the Forums using the box in the top center of the screen
  • Choose from tabs "Share an idea", "Report a problem", or "Give praise".

 

TRACK

Roadmap

Dev Chat

  • You can check for the next scheduled Dev Chat in EteRNA News, also accessible through the Community drop-down menu at the top of the page.  
  • Login or Register at the bottom left. Then you can ask developers questions using Chat, which is accessible at the top right.
  • Record and access transcripts in this Dev Chat Archive.

GitHub

  • Once a bug or feature has been approved for exploration during Dev Chat, it will be entered by the developers into EteRNA GitHub
  • Browse, or use the Search field at the top left-center of the screen.

 

OVERVIEW

Here is a summary to map out the global workflow

  • 1) Players use the Issues portal to Research & Communicate.
  • 2) Players use the Forums & Issue Template to Track issues
  • 3) Players use the Issue Roadmap to update global Priority, Status, etc... of issues.
  • 4) Players & Devs use Dev Chat to consult about high priority issues, referencing the Issue Roadmap.
  • 5) Players or Devs use the Wiki Dev Chat page to archive transcripts.
  • 6) Players or Devs use the Issue Roadmap to update agreed upon Priority, Status, etc... after Dev Chat.
  • 7) Players keep Forums updated with granular details.
  • 8) Devs keep GitHub updated, with option to pull action items & details from Forums & Issue Roadmap. 
  • 9) Devs use ??? to update players when an issue is resolved. ( Looking into Issue Roadmap for central reporting. )