Issues

Did you find a bug?

Is there a usability issue?

Do you have a great feature idea to share?

-->  Follow this Protocol to fix it!

 

RESEARCH

Resources

• Research the EteRNA Wiki for existing resources before posting to the community.
• Browse, or use the Search field at the left of the screen.

Solutions

• Review existing posts in the EteRNA Forums. Take note of any details, solutions, screenshots, or links that can be used as examples.
• Browse, use the Search field at the top right, or use the "Ask a question" box in the top center of the screen.

Status

• Check EteRNA GitHub to see whether the issue already been reported or resolved. Take note of links to relevant issues.
• Browse, or use the Search field at the top left-center of the screen.

 

COMMUNICATE

Brainstorm

• Share key points & discover solutions in EteRNA Chat. Always be kind, patient, and helpful. 
• Login or Register at the bottom left. Then you can post in Chat, which is accessible at the top right.

Collaborate

• Dive deeper into specific interests by collaborating in EteRNA Groups.
• Login or Register at the bottom left. Then you can search & browse Groups through the Community drop-down menu at the top of the page.

Define

• Make a post in the EteRNA Forums giving examples, and critical details using this Issue Template.
• Login at the top right ( requires EteRNA Registration, see above ). Then you can post in the Forums using the box in the top center of the screen
• Choose from tabs "Share an idea", "Report a problem", or "Give praise".

 

TRACK

Consult

• You can check for the next scheduled Dev Chat in EteRNA News, also accessible through the Community drop-down menu at the top of the page.  
• Login or Register at the bottom left. Then you can ask developers questions using Chat, which is accessible at the top right.
• Record and access transcripts in this Dev Chat Archive.

Queue

• Once a bug or feature has been approved for exploration during Dev Chat, it will be entered by the developers into EteRNA GitHub. 
• Browse, or use the Search field at the top left-center of the screen.

Roadmap

• Update the summary and status of the issue in the EteRNA Forums using this Issue Template.
• Enter any issue under active development into this Issue Roadmap, for an eagle-eye reference of current milestones.

 

OVERVIEW

Here is a summary to map out the global workflow

• A) Players use the Issues portal to Research & Communicate.
• B) Players use the Forums & Issue Template to Track issues
• C) Players use the Issue Roadmap to update global Priority, Status, etc... of issues.
• D) Players & Devs use Dev Chat to consult about high priority issues, referencing the Issue Roadmap.
• E) Players or Devs use the Wiki Dev Chat page to archive transcripts.
• F) Players or Devs use the Issue Roadmap to update agreed upon Priority, Status, etc... after Dev Chat.
• G) Players keep Forums updated with granular details.
• H) Devs keep GitHub updated, with option to pull action items & details from Forums & Issue Roadmap. 
• I) Devs use ??? to update players when an issue is resolved. ( Looking into Issue Roadmap for central reporting. )