Issues: Difference between revisions

From Eterna Wiki

(combining How & Where categories for flow & clarity, starting with Research, updated heading formatting accordingly)
(minor wording changes in Research; consolidation of How / Why under Communicate for brevity & flow; moved Dev Chat to Communication from Track, added GitHub to Track tentatively, rewrite of Communicate points)
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<h4>Solutions</h4>
<h4>Solutions</h4>
<ul>
<ul>
<li>Use the [https://getsatisfaction.com/eternagame EteRNA Forums] to take note of any details, solutions, screenshots, or links that can be used as examples.</li>
<li>Read existing posts in the [https://getsatisfaction.com/eternagame EteRNA Forums] to take note of any details, solutions, screenshots, or links that can be used as examples.</li>
<li>Browse, use the Search field at the top right, or use the "Ask a question" box in the top center of the screen.</li>
<li>Browse, use the Search field at the top right, or use the "Ask a question" box in the top center of the screen.</li>
</ul>
</ul>
Line 27: Line 27:
<ul>
<ul>
<li>Check [https://github.com/EteRNAgame/EteRNA-public/issues EteRNA GitHub] to see whether the issue already been reported or resolved. Take note of links to relevant issues.</li>
<li>Check [https://github.com/EteRNAgame/EteRNA-public/issues EteRNA GitHub] to see whether the issue already been reported or resolved. Take note of links to relevant issues.</li>
<li>Browse, or use the Search field at the top left-center.</li>
<li>Browse, or use the Search field at the top left-center of the screen.</li>
</ul>
</ul>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h2>COMMUNICATE</h2>
<h2>COMMUNICATE</h2>
<h3>How?</h3>
<h4>Brainstorm</h4>
<h5>Friendly</h5>
<ul>
<li>Players and Devs are very busy! Always be kind, patient, and respectful.&nbsp;</li>
<li>This is a community of many ages and talents.&nbsp;Remember, we're all in this together! :)</li>
</ul>
<h5>Brainstorm</h5>
<ul>
<li>Share key points about the issue to get relevant ideas.</li>
<li>Give examples gathered in your Research.</li>
</ul>
<h5>Collaborate</h5>
<ul>
<li>Discover solutions you might not have thought of alone.</li>
<li>Help others, and they will be inspired to help you!</li>
</ul>
<p>&nbsp;</p>
<h3>Where?</h3>
<h5>Chat</h5>
<ul>
<ul>
<li>[http://eterna.cmu.edu/web/ EteRNA Chat]</li>
<li>Share key points &amp; discover solutions in [http://eterna.cmu.edu/web/ EteRNA Chat]. Always be kind, patient, and helpful.&nbsp;</li>
<li>Login or Register at the bottom left. Then you can post in Chat, which is accessible at the top right after logging in.</li>
<li>Login or Register at the bottom left. Then you can post in Chat, which is accessible at the top right after logging in.</li>
</ul>
</ul>
<h5>Groups</h5>
<h4>Collaborate</h4>
<div>
<ul>
<ul>
<li>[http://eterna.cmu.edu/web/group/ EteRNA Groups]</li>
<li>Dive deeper into specific interests by collaborating in [http://eterna.cmu.edu/web/group/ EteRNA Groups].</li>
<li>Login or Register at the bottom left. Then you can search &amp; browse Groups through the Community drop-down menu at the top of the page.</li>
<li>Login or Register at the bottom left. Then you can search &amp; browse Groups through the Community drop-down menu at the top of the page.</li>
</ul>
</ul>
<h5>Forums</h5>
</div>
<h4>Consult</h4>
<div>
<ul>
<ul>
<li>[https://getsatisfaction.com/eternagame EteRNA Forums]</li>
<li>At the next scheduled [http://eterna.cmu.edu/web/ EteRNA Dev Chat] you can ask developers questions in the chat box, which is accessible at the top right after logging in.</li>
<li>Login at the top right ( requires EteRNA Registration, see above ). Then you can post in the Forums using the box in the top center of the screen, choosing from tabs "Share an idea", "Report a problem", or "Give praise".</li>
<li>Login or Register at the bottom left. Then you can check for scheduled Dev Chats in News, through the Community drop-down menu at the top of the page.&nbsp;</li>
<li>EteRNA Wiki [[Dev Chat]] Archive</li>
</ul>
</ul>
</div>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h2>TRACK</h2>
<h2>TRACK</h2>
<h3>How?</h3>
<h3>How?</h3>
<h5>Define</h5>
<h5>Define</h5>
<ul>
<li>Give examples gathered in your Research.</li>
</ul>
<ul>
<ul>
<li>Focus on critical details. Filter out redundancy. Prioritize.</li>
<li>Focus on critical details. Filter out redundancy. Prioritize.</li>
<li>Define issue scope in the Forum, and ask questions in Dev Chat.</li>
<li>Define issue scope in the Forum, and ask questions in Dev Chat.</li>
</ul>
<ul>
<li>[https://getsatisfaction.com/eternagame EteRNA Forums]</li>
<li>Login at the top right ( requires EteRNA Registration, see above ). Then you can post in the Forums using the box in the top center of the screen, choosing from tabs "Share an idea", "Report a problem", or "Give praise".</li>
</ul>
</ul>
<ul>
<ul>
Line 100: Line 94:
<p><strong>- Status: </strong>Update whether the issue has been resolved, is pending, deferred, etc...</p>
<p><strong>- Status: </strong>Update whether the issue has been resolved, is pending, deferred, etc...</p>
<ul>
<ul>
</ul>
<h5>Dev Chat</h5>
<ul>
<li>[http://eterna.cmu.edu/web/ EteRNA Dev Chat]</li>
<li>Login or Register at the bottom left. Then you can check for scheduled Dev Chats in News, through the Community drop-down menu at the top of the page.&nbsp;</li>
<li>At the scheduled time for the next Dev Chat, you can then post questions in the chat box, which is accessible at the top right after logging in.</li>
<li>Archive: [[Dev Chat]]</li>
</ul>
</ul>
<h5>Wiki</h5>
<h5>Wiki</h5>
Line 112: Line 99:
<li>WIKI Issue Roadmap:</li>
<li>WIKI Issue Roadmap:</li>
</ul>
</ul>
<p>github</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h2>DEV</h2>
<h2>DEV</h2>

Revision as of 03:33, 28 November 2013

This page is under heavy development. Here is the Dev Chat page, which is being incorporated into this Issues portal.

 

 

Did you find a bug?

Is there a usability issue?

Do you have a great feature idea to share?


Development Protocol

  • We are a global and diverse community. Always be respectful!
  • Devs and players are very busy. Follow this protocol to be professional.

 

RESEARCH

Resources

  • Research the EteRNA Wiki for existing resources before posting to the community.
  • Browse, or use the Search field at the left of the screen.

Solutions

  • Read existing posts in the EteRNA Forums to take note of any details, solutions, screenshots, or links that can be used as examples.
  • Browse, use the Search field at the top right, or use the "Ask a question" box in the top center of the screen.

Status

  • Check EteRNA GitHub to see whether the issue already been reported or resolved. Take note of links to relevant issues.
  • Browse, or use the Search field at the top left-center of the screen.

 

COMMUNICATE

Brainstorm

  • Share key points & discover solutions in EteRNA Chat. Always be kind, patient, and helpful. 
  • Login or Register at the bottom left. Then you can post in Chat, which is accessible at the top right after logging in.

Collaborate

  • Dive deeper into specific interests by collaborating in EteRNA Groups.
  • Login or Register at the bottom left. Then you can search & browse Groups through the Community drop-down menu at the top of the page.

Consult

  • At the next scheduled EteRNA Dev Chat you can ask developers questions in the chat box, which is accessible at the top right after logging in.
  • Login or Register at the bottom left. Then you can check for scheduled Dev Chats in News, through the Community drop-down menu at the top of the page. 
  • EteRNA Wiki Dev Chat Archive

 

TRACK

How?

Define
  • Give examples gathered in your Research.
  • Focus on critical details. Filter out redundancy. Prioritize.
  • Define issue scope in the Forum, and ask questions in Dev Chat.
  • EteRNA Forums
  • Login at the top right ( requires EteRNA Registration, see above ). Then you can post in the Forums using the box in the top center of the screen, choosing from tabs "Share an idea", "Report a problem", or "Give praise".
Roadmap
  • Create a summary of the issue, and pinpoint where it belongs in the Roadmap.
  • Enter the new milestone / issue into the Wiki Issue Roadmap.
Track

 

Where?

Forums
  • EteRNA Forums
  • Login at the top right ( requires EteRNA Registration, see above ). Then you can define the issue scope in the Forum post created during Brainstorming, using this Template:

[ finish template categories below & then create example template Forum post to link to ]

- Bug, Usability, or Feature? Choose category.

- Location / Specific Page? Name where it occurs.

- Summary / Title? Keywords!

- Issue: Description of key points that need to be addressed, in order of priority.

- Solution: Description of potential solutions, in order of priority.

- Example: Include links to location, screenshots, forum posts, and any examples which help reproduce the issue.

- Status: Update whether the issue has been resolved, is pending, deferred, etc...

Wiki
  • WIKI Issue Roadmap:

github

 

DEV

How?

  • Once a bug or feature has been approved for exploration during Dev Chat, it will be entered into GitHub. 

Where?

  • GITHUB: 

 

Respect
  • Following a protocol is a matter of professionalism. Both devs and players are very busy, and .
  • We all have sparks of ingenuity, followed by the sobering requirements of actually manifesting a solution. When we take the time to ..., we show respect to our fellow colleagues.
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