Issues: Difference between revisions

From Eterna Wiki

m (word choice, formatting, template instruction,)
(combining How & Where categories for flow & clarity, starting with Research, updated heading formatting accordingly)
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<p>&nbsp;</p>
<p>&nbsp;</p>
<h2>RESEARCH</h2>
<h2>RESEARCH</h2>
<h3>How?</h3>
<h4>Resources</h4>
<h5>Resources</h5>
<ul>
<ul>
<li>Please first research existing resources before posting to the community.</li>
<li>Research the [http://eternawiki.org/wiki/index.php5/Main_Page EteRNA Wiki] for existing resources before posting to the community.</li>
<li>Poorly researched posts could be misunderstood, ignored, or deleted.</li>
<li>Browse, or use the Search field at the left of the screen.</li>
</ul>
</ul>
<h5>Solutions</h5>
<h4>Solutions</h4>
<ul>
<ul>
<li>Has the issue already been reported, or even resolved?</li>
<li>Use the [https://getsatisfaction.com/eternagame EteRNA Forums] to take note of any details, solutions, screenshots, or links that can be used as examples.</li>
<li>Find potential solutions to an unresolved issue!</li>
<li>Browse, use the Search field at the top right, or use the "Ask a question" box in the top center of the screen.</li>
</ul>
</ul>
<h5>Details</h5>
<h4>Status</h4>
<ul>
<ul>
<li>Discover each key point of the issue.</li>
<li>Check [https://github.com/EteRNAgame/EteRNA-public/issues EteRNA GitHub] to see whether the issue already been reported or resolved. Take note of links to relevant issues.</li>
<li>Take note of any details, screenshots, or links that help explain the issue.</li>
<li>Browse, or use the Search field at the top left-center.</li>
</ul>
<p>&nbsp;</p>
<h3>Where?</h3>
<h5>Wiki</h5>
<ul>
<li>[http://eternawiki.org/wiki/index.php5/Main_Page EteRNA Wiki]</li>
<li>Do not post yet. Browse, or use the Search field at the left bottom of the screen.</li>
</ul>
<h5>Forums</h5>
<ul>
<li>[https://getsatisfaction.com/eternagame EteRNA Forums]</li>
<li>Do not post yet. Browse, use the Search field at the top right, or use the "Ask a question" box in the top center of the screen.</li>
</ul>
<h5>GitHub</h5>
<ul>
<li>[https://github.com/EteRNAgame/EteRNA-public/issues EteRNA GitHub]</li>
<li>Do not post. Browse, or use the Search field at the top left-center.</li>
</ul>
</ul>
<p>&nbsp;</p>
<p>&nbsp;</p>

Revision as of 02:49, 28 November 2013

This page is under heavy development. Here is the Dev Chat page, which is being incorporated into this Issues portal.

 


 

Did you find a bug?

Is there a usability issue?

Do you have a great feature idea to share?


Development Protocol

  • We are a global and diverse community. Always be respectful!
  • Devs and players are very busy. Follow this protocol to be professional.

 

RESEARCH

Resources

  • Research the EteRNA Wiki for existing resources before posting to the community.
  • Browse, or use the Search field at the left of the screen.

Solutions

  • Use the EteRNA Forums to take note of any details, solutions, screenshots, or links that can be used as examples.
  • Browse, use the Search field at the top right, or use the "Ask a question" box in the top center of the screen.

Status

  • Check EteRNA GitHub to see whether the issue already been reported or resolved. Take note of links to relevant issues.
  • Browse, or use the Search field at the top left-center.

 

COMMUNICATE

How?

Friendly
  • Players and Devs are very busy! Always be kind, patient, and respectful. 
  • This is a community of many ages and talents. Remember, we're all in this together! :)
Brainstorm
  • Share key points about the issue to get relevant ideas.
  • Give examples gathered in your Research.
Collaborate
  • Discover solutions you might not have thought of alone.
  • Help others, and they will be inspired to help you!

 

Where?

Chat
  • EteRNA Chat
  • Login or Register at the bottom left. Then you can post in Chat, which is accessible at the top right after logging in.
Groups
  • EteRNA Groups
  • Login or Register at the bottom left. Then you can search & browse Groups through the Community drop-down menu at the top of the page.
Forums
  • EteRNA Forums
  • Login at the top right ( requires EteRNA Registration, see above ). Then you can post in the Forums using the box in the top center of the screen, choosing from tabs "Share an idea", "Report a problem", or "Give praise".

 

TRACK

How?

Define
  • Focus on critical details. Filter out redundancy. Prioritize.
  • Define issue scope in the Forum, and ask questions in Dev Chat.
Roadmap
  • Create a summary of the issue, and pinpoint where it belongs in the Roadmap.
  • Enter the new milestone / issue into the Wiki Issue Roadmap.
Track

 

Where?

Forums
  • EteRNA Forums
  • Login at the top right ( requires EteRNA Registration, see above ). Then you can define the issue scope in the Forum post created during Brainstorming, using this Template:

[ finish template categories below & then create example template Forum post to link to ]

- Bug, Usability, or Feature? Choose category.

- Location / Specific Page? Name where it occurs.

- Summary / Title? Keywords!

- Issue: Description of key points that need to be addressed, in order of priority.

- Solution: Description of potential solutions, in order of priority.

- Example: Include links to location, screenshots, forum posts, and any examples which help reproduce the issue.

- Status: Update whether the issue has been resolved, is pending, deferred, etc...

Dev Chat
  • EteRNA Dev Chat
  • Login or Register at the bottom left. Then you can check for scheduled Dev Chats in News, through the Community drop-down menu at the top of the page. 
  • At the scheduled time for the next Dev Chat, you can then post questions in the chat box, which is accessible at the top right after logging in.
  • Archive: Dev Chat
Wiki
  • WIKI Issue Roadmap:

 

DEV

How?

  • Once a bug or feature has been approved for exploration during Dev Chat, it will be entered into GitHub. 

Where?

  • GITHUB: 

 

Respect
  • Following a protocol is a matter of professionalism. Both devs and players are very busy, and .
  • We all have sparks of ingenuity, followed by the sobering requirements of actually manifesting a solution. When we take the time to ..., we show respect to our fellow colleagues.